Open Wide Podcast

Scott and Jinesh chat about recent headlines that reflect on the troubled financial state of several DSOs. 

Scott and Jinesh chat with Heather Trombley, President and COO of DentalEZ. Heather discusses her journey from rocket scientist to DentalEZ. They then take a deep dive into topics like IoT, data, and AI, as they pertain to dental equipment and remote equipment monitoring. 
 
1:28 Introducing Heather Trombley
3:12 Heather's journey to and through dental
10:00 Remote equipment monitoring and IoT
21:12 DSO impact on product development and sales
27:24 TotalOp
39:17 Future opportunities with data and AI
 

Scott and Jinesh chat about how dental tech companies and dental practices may be able to find leverage using AI to code tools bespoke to the needs of the company. 

Scott and Jinesh chat with Brendan Messenheimer, Managing Partner at HealthStream Ventures, about the ongoing 'freeze' in DSO acquisitions and upcoming struggles Brendan expects in the DSO industry. 
 
1:19 Introducing Brendan Messenheimer, background pre HealthStream Ventures
7:34 Historical setup for current problems
17:30 A frozen DSO market, DSO nay-sayers validated
28:13 Doc-led groups vs PE backed groups
45:45 Lessons learned 
53:31 Failures on the horizon

Scott and Jinesh chat with Ralf Tomandl, Chief Operating Officer at HR for Health. They discuss Ralf's journey to and through dental, and his experience joining HR for Health right before Covid hit. Ralf shares some of his experience and lessons learned from event-based marketing, and highlights some of the biggest HR mistakes dentists make.
 
1:42 Introducing Ralf Tomandl
4:35 Journey to dental and pre HR for Health
18:46 Joining the HR for Health, and growth through Covid
24:53 Event-based marketing
40:42 HR for Health product and value prop
48:00 HR mistakes to avoid
53:42 Partnerships and conferences

Scott and Jinesh recap several highlights of the Leaderships Labs Conference, and share a couple conversations recorded at the conference itself. 
 
1:25 Leadership Labs conference recap
19:02 Conversation with Mike Towle, Motor City Dental Partners
30:39 Conversation with Jason Bodnar, Cataloochee Dental Group

Scott and Jinesh chat with Stephen Thorne, Founder and CEO of PDS Health. They discuss the oral-systemic connection and how PDS Health is paving the way for medical-dental integration. It takes a herculean effort to change how our healthcare and payer ecosystems think about oral health, and Steve shares some of the challenges he's tackling to push the profession forward. 
 
1:33 Introducing Steve Thorne
3:13 Going all in on medical dental integration
12:09 The patient experience
15:50 Funneling patients across the medical-dental divide
20:46 Training the medical and dental teams
22:41 Dental 'insurance'
33:21 Epic EHR
47:52 Salivary diagnostics
53:20 Back in startup mode

Scott and Jinesh chat with Elliot Zibel, serial entrepreneur and Founder of ClariFi Health. They take a deep dive into Elliot's background with focus on his DSO Select Dental Management and technology startup ClariFi Health. 
 
1:30 Introducing Elliot Zibel
3:29 Elliot's entrepreneurial experience before dental
13:25 Entering the dental space from an investor perspective
19:21 Approach at Select Dental Management
29:31 Using data to actually change behavior
48:11 ClariFi Health journey